Open Standard Clarifies the Role of UWB vs Bluetooth (Ceva's Experts blog - Navot Goren, Ceva)
Updated: 2024-04-30 16:23:00
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Vonage, a global leader in cloud communications, has added exciting enhancements in noise cancellation technology and AI-driven capabilities. These enhancements are designed to significantly improve both customer and agent experiences, ensuring clearer communication and more effective service interactions in contact centers. Cutting-Edge Bidirectional Noise Cancellation Vonage has introduced an Enhanced Noise Cancellation feature in its
Cyara, an award-winning company specializing in customer experience (CX) assurance, is making significant strides in enhancing its AI capabilities and assurance services. Rishi Rana (left), President of Cyara, and Janet Vito (right), SVP of Marketing, shared insights into the company’s growth trajectory and innovation, particularly highlighting recent acquisitions such as Botium and Spearline, which have
MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools. The company has been very active – launching new products and relationships, regularly. In August, 2022, my colleague, Tracey Schelmetic wrote about how the company’s solutions are available on the Five9 CX marketplace. In 2023,
Some fun weekend reading: Snowflake was one of the companies that really popularized data lakes and they made themselves into an incredibly valuable company by riding on top of existing cloud vendors – by providing a data lake which is a centralized repository designed to store, process, and secure large volumes of data in its